Privacy Statement

1 January 2020

What information do we collect about you through your visiting this website?

When you visit this website, the website may automatically log some information, such as the site that referred you to us, your internet protocol address, and similar navigational. The website uses this information to respond to your navigation to our website.

Many websites use a standard technology called a “cookie” to collect information about how you use them. A cookie is a small data file that is transferred to your hard drive and used for record-keeping purposes. A cookie file can contain information such as the URL you came from, your computer's IP address (i.e., the Internet address of your computer) and domain type (e.g., .com or .org, etc.), your browser type, the country, state and telephone area code where your server is located, and the pages of the website that were viewed during a visit.

If you do not log in to this website, this website does not use cookies.

If you do log in, this website does use our own cookies. We use the information we derive from the cookies for internal purposes only. We do not use third-party cookies that would allow a third party to collect personally identifiable information about your activities on our website in order to combine them with similar data from other websites.

What other information do we collect from you?

If you click a link that opens an email form and send us the email, then you will be sending us your email address and any contents of the email. If you contact us in any other way, we will have whatever you send to us. We will use the information in that communication to respond to you and whatever the content of your communication is.

If we set up an account through which you can order services from us, we will collect information to identify the user of the services, such as name and contact information. We use that information to manage our relationship with our customer (for whom you are a user of the service).

If you log in to our website, you will be able to submit information about the individual on whom you would like us to search for public records using automation. We use that information to perform that service, to support our customer, to comply with law, and to administer and protect our business and this website. In order to perform the service, we disclose the information to websites operated by or for government agencies that you specify in your search request. We do not control what the government agencies do with the data we disclose to them. We may also de-identify data in order to identify how to improve our services.

What information do we collect about you from third parties?

Our sole business is collecting information from governmental records and providing that public-record information to our customers, who are consumer reporting agencies. Mainly, we collect information from courts, prisons, offender registries, and government exclusions lists in the United States. We collect and provide that information to our customers transactionally, as requested by customers.

Generally, we retain this information only for 90 days and only for the purpose of providing support to the customer that ordered the information about that specific order. We do not re-use the information for other orders. We may also use the information to diagnose and correct problems in our automation. We may retain information longer if required to do so in order to respond to claims, litigation, investigations, subpoenas, court orders, or similar requirements.

Do we collect information from children?

We do not intend to collect personal information from anyone under the age of 18.

How do we change this privacy policy?

We may change our privacy policy at any time, but will not do so without posting the revised policy on this website. We encourage you to review this privacy policy whenever you visit our website to make sure you understand how we use the information we collect.

What rights do you have under the California Consumer Privacy Act (“CCPA”)?

Our sole business is obtaining and providing public record information to consumer reporting agencies. The CCPA, in California Civil Code § 1798.140(o)(2), excludes public record information from the “personal information” that is subject to the CCPA. The CCPA, in California Civil Code § 1798.145(d), excludes the activities involved in furnishing information to a consumer reporting agency from the scope of the CCPA. Therefore, we do not have any “personal information” about you that would be subject to the CCPA, unless you proactively contacted us.

If you contacted us. then:

  • We collected whatever personal information you provided to us by contacting us.
  • You are the source of that personal information.
  • The purpose of our collecting that personal information was to receive and respond to your contact with us.
  • We don’t share your personal information with anyone, unless we need to do so to respond to your contact with us.
  • We don’t sell personal information arising from your contacts with us.
  • We don’t categorically share, for business purposes, your personal information arising from your contacts with us, except with our sister companies (who do things like host our email servers).
You have the following rights if you are a California resident:
  • You have the right to request us to disclose information that we have collected about you, including the general categories of information, the categories of sources from which we collected the information, the purpose for collecting or selling that information, the categories of third parties with whom we share the information, and the specific pieces of information we have collected.
  • If we sell personal information or disclose it for a business purpose, you also have the right to request the categories of third parties to whom we sold your information or disclosed your information for a business purpose (by category of personal information in each case).
  • You have the right to request to opt-out of our sale of personal data about you.
  • You have the right to be free of retaliation for exercising your rights under the CCPA.
You may make a request or obtain more information by email us at But you should be aware that, because of the exceptions cited above, we will likely respond to you that we have nothing that we are required to disclose.

In any case, you must include the following information: your full name; all physical addresses we may have associated with you; all email addresses we may have associated with you; all telephone numbers we may have associated with you; all employers we may have associated with you. If you are requesting that we disclose, correct, or delete specific personal data information to you (as opposed to disclosing categories of personal data), you must also provide a legible image of a government-issued ID. You may hide the identification number and photo from that ID, but you must not hide the name or address shown on it. We will use the information you supply to identify relevant information in our systems. If you want us to disclose the information to an agent, you must say so in writing and provide us with the mailing address of the agent.

What rights do you have under the European Union’s General Data Protection Regulation or similar laws?

We only work in the United States and collect information from public-record sources in the United States. Therefore, only US data-protection laws apply.


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Neno Research LLC.

P.O. Box 353
Chapin, SC 29036
Toll Free: 855-Y-Dexter (933-9837)
Fax: 855-448-6779

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